Question 1

What are the check-in and check-out times, and what options are available if I arrive before check-in time?

Accepted Answer

Check-in starts at 2 pmCheck-out must be done before 11:30 amIf you arrive before 2 pm, you can take advantage of the time to explore our internal pathways, relax on the terrace while enjoying the beautiful garden, or leave your luggage safely at reception to explore the area's attractions without worries.This flexibility is part of our boutique hotel's commitment to providing you with comfort, privacy, and an experience in harmony with nature from the very first moment.

Question 2

Is it possible to check in early?

Accepted Answer

Early check-in is subject to availability and can be done from 12:00 noon.Arrivals in the early morning hours are not considered early check-in, but late check-in . Our security staff can assist guests until 1:00 am.From that time onwards, check-in is done independently: we will send you all the necessary instructions through your preferred communication method that is available for reception (WhatsApp, email or call).

Question 3

Is late check-out possible?

Accepted Answer

We do not offer late check-out , as we are a small hotel with limited room availability . Our housekeeping team has a limited time to prepare each room to the standard we want to guarantee for our next guests, so the room must be available at the scheduled time.However, we want your experience to be comfortable: you can store your luggage at reception free of charge and stay on the premises for as long as you need after checking out of your room.We appreciate your understanding and are always available to help you with any further needs.

HELLO!!

Jacuzzi, rainforest, and silence—welcome to Yellow Tree Suites

Preguntas frecuentes

What are the check-in and check-out times, and what options are available if I arrive before check-in time?

Is it possible to check in early?

Is late check-out possible?

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